![]() Snipboard.io/A97Qmc.jpg - 40 days since last backup Snipboard.io/RQfquE.jpg - 4 hours since last backup I wish datto was less expensive so I put them out to all my clients, even the cheap ones. I don't want to see how good my E&O insurance is. How do you design software that when having a communication problem just displays the last thing that was displayed instead of an error. The liability to MSPs if the server was to fail is HUGE. Reboots on older servers are a bit scary anyway, without any backups are petrifying. I am well aware how to care for servers, and I can't reboot it because I haven't had a backup in 40 f-ing days. First, awesome advice cowboy, been doing this over 20 years, my first certification was either windows 2000 server or my A+ (when dos was one of the tests). I will say that again, the server hasn't backed up in 40 days.įinally after speaking with a not so knowledgeable support person, he explains to me that servers needed to be rebooted from time to time and a reboot should resolve this. When I log in I see an error on the server and investigate. ![]() That afternoon I realized I was running low on space so I went to go increase it in the convoluted partner portal they have. I checked one of my servers for a larger client of ours (since Carbonite can't send a status report of all my accounts automatically like every other data backup company does) and Carbonite is reporting backed up 4 hours ago. ![]() Long story short, I was a Mozy partner and although they had their flaws, their software worked. ![]() In all my years in IT I have never seen worse software or more incompetent support staff. ![]()
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